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Returns Pricing Delivery Sales Tax Purchase Eligibility Departmental Sales Process |
The original sales receipt must accompany all returns. No refunds or exchanges after 30 days from the date of sale will be provided. If you are not satisfied with the quality of your product you may be eligible for an exchange or refund. Any open box returns must include all original packaging and materials and may incur a 15% restocking fee. The following exceptions apply:
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All prices are subject to change (due to vendor price & availability volatility) until your order has been approved and processed by a Computer Store representative. We will confirm the order with you by email or phone if the price has changed since you placed your order online. Most orders are processed same day except on weekends and university holidays. Late afternoon orders are normally processed the next day. If your order is time sensitive or you need rush delivery, please call us after placing your online order to expedite.[Top] |
The University of Arkansas Computer Store & Service
Center offers free on-campus delivery for departmental purchases. Due
to restricted access in the residence halls we cannot deliver student
on-campus orders. If you place an order that needs to be shipped off-campus
please contact 479-575-4495 to get an estimated shipping charge for your
order. We charge UPS ground with the addition of insurance for the value
of your order.[Top] |
The University of Arkansas Computer Store & Service
Center in accordance with Arkansas state law is required to charge sales tax based on the ship to address. Our website is set to display
local taxes based on shipments to Fayetteville city limits (currently 9.25%). If your order will ship to another county or city, the check out page will
only serve as a tax estimate and you will be billed the correct taxes for your location once the product ships to you. There is a city and county partial tax rebate for single orders over $2500.00 which can be claimed through the state. University institutional purchases over $2500.00 will have the tax discount automatically applied (The discouted rate is 9.25% on the first 2500, and 6% on the rest of teh order), but for personal or outside parties, your full local tax amount will be billed and it is up to you to claim your rebate from the state. [Top] |
The University of Arkansas Computer Store sells technology
products that are academically discounted. Customers must be educationally
affiliated to purchase our academically discounted products. Academically
affiliated means faculty, staff, student or department in an educational
institution within the state of Arkansas. Students must be enrolled for
a minimum of 3 credit hours for purchase eligibility. The U of A Computer
Store determines affiliation by viewing an institutionally issued identification
or a current class schedule. The U of A Computer Store Service Center is an authorized repair center for Gateway, Dell, Apple and HP LaserJets. These authorized service provider contracts restrict our warranty provider status to units purchased at academic prices. Gateway, Dell, Apple and HP provide web sites that define the warranty of a specific serial number and this site allows us to determine warranty repair eligibility. [Top] |
Departmental Sales Process |
The U of A Computer Store is the contract provider
for Dell, Gateway, Apple and HP peripherals for the U of A campus. Departments
must adhere to state and university procurement rules when purchasing.
Departments can purchase Dell, Gateway, Apple or HP peripherals by submitting
an IREQ in BASIS to the U of A Computer Store, using their p-card or foundation
funds. |
Sales: (479) 575-5414
comstore@uark.edu
Service: (479) 575-3811
uasc@uark.edu
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