All hardware malfunctions relating to the CPU. This includes a video card, sound card, motherboard, processor, memory, PCI card, optical drive, hard drive, and other internal components. Monitors, speakers, keyboards, and mice are also covered under warranty but do not qualify for on-site service.

Any Operating System or application software conflicts, incompatible configurations, or software failures are not covered under warranty. Third party peripherals are not covered under the computer manufacturer's warranty. Your data is not covered under warranty. It is advisable to back up your data on a regular basis in the event of hard drive failure, viruses, or power surges.

Return to the service center page, and under the heading "Check warranty status," select the appropriate manufacturer link. You will need your serial number or service tag number for verification. Check the back of your CPU tower or the bottom side or under the battery of your notebook to obtain your serial number. Monitor warranty replacement requires the monitor's serial number as well as that of the CPU; your monitor serial number is located on the back of the monitor close to the power cord.